Responsible Gaming

Our Commitment to Responsible Gambling

We are committed to promoting responsible gaming practices. Gambling should be viewed as entertainment only, not as a way to earn money or solve financial problems. Please gamble within your means and only with money you can afford to lose.

Age Verification

You must be 18 years of age or older to access and use any casino services. In the United Kingdom, the legal age for gambling is 18. We take age verification seriously and reserve the right to request proof of age at any time. If you are under 18, please do not proceed.

Warning Signs of Problem Gambling

It's important to recognise the warning signs of problem gambling. Please seek help if you experience any of the following:

• Chasing losses by gambling more to recover money lost
• Spending more time and money on gambling than intended
• Neglecting family, work, or personal responsibilities due to gambling
• Hiding gambling activity or lying about the amount spent
• Experiencing mood swings or irritability when unable to gamble
• Using gambling to escape problems, stress, or negative emotions
• Borrowing money to gamble or pay off gambling debts
• Feeling unable to control or stop gambling
• Friends or family expressing concern about your gambling

Self-Help Tools

Most casino operators provide tools to help you maintain control over your gambling. These may include:

• Deposit Limits: Set a maximum amount you can deposit within a specified time period
• Loss Limits: Set a maximum amount you are willing to lose
• Reality Checks: Receive reminders during your gaming sessions
• Time-Out/Cool-Off Periods: Temporarily suspend your account for a set period
• Self-Exclusion: Permanently or temporarily exclude yourself from gambling accounts

Please utilise these tools if you feel your gambling habits are becoming problematic.

Support and Help Resources

If you or someone you know is struggling with gambling, help is available. Please contact one of the following support organisations:

United Kingdom

• GamCare – Free and confidential support for problem gambling
  Website: www.gamcare.org.uk
  National Problem Gambling Clinic also available through NHS referral
• GamStop – National Self-Exclusion Scheme for online gambling
  Website: www.gamstop.co.uk
• Gamblers Anonymous – Peer support meetings across the UK
  Helpline: 0330 094 0322

International Support

• Australia: Gambling Help Online – www.gamblinghelponline.org.au
• Canada: Responsible Gambling Council – www.responsiblegambling.org
• United States: National Council on Problem Gambling – www.ncpgambling.org
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Information on gambling addiction support

Take Action Today

If you or someone you know is experiencing problems with gambling, please seek help immediately. There is no shame in reaching out – support services are confidential, free, and available to help you regain control. Contact one of the organisations listed above or speak to your GP.

Remember: gambling should only ever be a form of entertainment. If it's causing you distress, financial hardship, or affecting your relationships and wellbeing, it's time to get help.